Reference

Terms That Cover Your 2229 Account

These terms set out what you agree to when you open and use your 2229 account. Access and eligibility depend on your local law and the regions where 2229 operates — read through before you start.

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket coveredUpdates notified via account
2229 Terms That Cover Your 2229 Account
HOW WE OPERATE

How 2229 Handles Your Account Data

We keep your account data only as long as it is needed for the purpose it was collected — transaction records, login history, and payment details each have their own retention period set by our internal policy and applicable law. You can request a copy of your data or ask us to correct inaccurate information by contacting support through your account panel.

Data Retention Transaction and login records are kept for the period required by applicable law. Once that period ends, data is deleted or anonymised from our systems.
Account Security Your account is protected by OTP verification on login. If you notice any access you did not authorise, contact support immediately through the chat window.
Payment Records Deposits and withdrawals via bKash, Nagad, and Rocket are logged against your account wallet. You can view your full transaction history inside your account panel.
Data Requests To request access to your personal data or ask for a correction, message support from your registered account. We will respond within the timeframe required by local law.
TERMS CONTACT

Reach Us About These Terms

If any part of these terms is unclear or you need to raise a concern about your account, our support team is available through the channels below. We handle terms-related queries separately from general account help so your question reaches the right person.

Live Chat Open the chat window from your account dashboard. Terms and account queries are handled directly — no need to email first.
Email Support Send your terms-related question to our support address shown in your account settings. We aim to respond within one business day.
Account Help Centre Your account panel includes a help section with answers to common terms questions, including withdrawal conditions and account closure steps.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice.

These terms apply to anyone who opens an account on 2229. Eligibility depends on your local law and the regions where 2229 is available — check before you register.

Yes. We update these terms when our services change or local regulations require it. We post the new version here and notify you through your account. Continued use means acceptance.

Yes. All transactions through bKash, Nagad, and Rocket are covered by these terms alongside the individual terms of those payment services.

Account closure requests are handled through the support team. Contact us via live chat or email from your registered account and we will process the request according to these terms.

We retain your data for the period required by applicable law after closure. After that period, records are deleted or anonymised. You can request details from support.

This page always shows the current version. If you need a copy for your records, you can save or print this page directly from your browser at any time.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.